Privacy policy

We collect your information to improve your experience at funatecase.

To help us provide more relevant content, we will collect your information to improve your experience at funatecase

This notice is intended to inform you how we collect and protect any personal information you provide, and how you can control which personal information we collect and process. This notice details how we plan to use your information, how we will share your information, and your rights regarding the use of your information.

However, this notice applies to the personal information you provide to us, regardless of how you access our website, purchase our products on funatecase or third-party websites (such as Amazon.com), contact us, interact with us through social media, participate in games, or contact us by phone, email, letter, or text message.

What personal data do we collect?

We may collect the following information:

Your name, age/date of birth, gender, and other relevant statistical information;

Your contact information: mailing address (including billing address), delivery address, telephone number (including mobile number), and email address;

Information about the device you use to browse our website, including IP address and device type;

Your communication and marketing preferences;

Your interests, preferences, feedback, contests, and surveys;

Your social media usage;

Your purchases and orders;

Your online browsing activity on our website, including items in your shopping cart;

Your location;

How you communicate and interact with us;

Other disclosed personal data, including any data shared through public platforms such as Instagram, YouTube, Twitter, or public Facebook pages.

This list is not exhaustive, and in certain circumstances, we may need to collect additional data for the purposes specified in this notice. We collect some personal data directly, such as when you create an account on our website or contact us via email or social media (such as Facebook Messenger). Other personal data is collected indirectly, such as when you browse our website or participate in online shopping activities. We may also agree to provide your details to third parties or collect your personal data from public sources. We may anonymize and aggregate personal data for insights and research purposes, but this will not identify any individual.

Children should not use our website, and we do not knowingly collect data related to children.

How We Use Your Data?

Overview

funatecase uses your personal data:

To provide you with goods and services;

To provide you with a customized website;

To meet legal and accounting requirements;

For analytical, insight, and research purposes—to better understand your needs, ensure we provide the most relevant content, and optimize our website for the best user experience;

To identify and contact game winners;

To manage your interactions with customer service;

To manage any accounts you hold here;

To verify your identity;

For fraud prevention, detection, and related purposes;

With your consent, we may contact you if we believe you may be interested in promotional offers, products, and services.

While you browse our website, we may display promotional information to you through online media.

We have the legal right or obligation to use or disclose your information (e.g., in connection with public institutions or legal disputes).

Marketing and Promotion

To ensure you are kept informed about your funatecase experience, we may use your personal data for marketing purposes. We may send you text messages and/or emails to keep you informed of the latest offers and events. We may also display online media information to you through external social media platforms such as Facebook, Instagram, and Google.

You have the right to opt out of receiving promotional information at any time:

You can also click the “unsubscribe” link in any emails we receive.

However, this may not stop service messages, such as order updates.

Personalization and Automated Decisions

If you visit our website, you may receive personalized advertising while browsing other companies' websites. Any advertising you see is related to your browsing activity on your computer or other device.

These ads are provided by our leading professional suppliers through external marketplaces and use pixels, web beacons, advertising tags, mobile identifiers, and “cookies” (such as cookies stored on your computer or other device) (see our Cookie Policy for more information about the use of cookies). You can delete or disable cookies at any time - please see our Cookie Policy for more information.

We may collect data directly from you and analyze your online browsing and purchasing behavior, as well as your responses to marketing campaigns. The results of this analysis will be used in conjunction with other demographic data to analyze your data.

We use personal data to contact you and provide you with tailored products, services, activities, and offers. To do this, we use software and other technologies to automate decision-making. We may do this to determine which marketing approach is best for you, based on our legitimate interests in our products and services, and to improve them.

Furthermore, to provide a more personalized service and experience, we may review data from external social media platform providers, such as details of your chosen Twitter or Facebook profile, such as your name and date of birth. Some of our services allow you to log in using external social media platform providers, such as Facebook. If you choose to log in using a third-party application, you will see a dialog box asking if you allow us access to your personal information (such as your full name, date of birth, email address, and any other information you have set to "accessible").

We are committed to providing you with relevant products and services that interest you. To help us achieve this, we analyze and segment data to ensure what our customers like and that our news content is based on their statistics, interests, purchasing behavior, online browsing activity, and relevance to past communication interactions. We may also use your data to exclude you from communications we deem appropriate for you. For example, when we know someone has opened the original email, we may exclude them from our marketing email forwarding list.

Another example of how we tailor our communications is that we may use this data to group users based on individual interests so we can send them product news or promotional offers related to shared interests.

You have the right to opt out of any automated processing, including analytics:

Our website uses cookies to collect information. This includes information about users who visit our website and their purchasing behavior, such as pages viewed, products purchased, and customer information on our website.

Our Cookie Policy provides detailed information to ensure you fully understand the cookies we use so you can make an informed choice about whether to accept them.

Sharing Data with Third Parties

Our Service Providers and Suppliers

To provide you with certain services and help us better understand your preferences, we work with several trusted third parties, including logistics and marketing service providers. We may need to share your personal information with some of our service partners. We only allow service providers to process your personal information after confirming that they have taken appropriate data protection and security controls. We also have contractual obligations to service providers regarding data protection and security, meaning they may only use your information to provide services to us and not for any other purpose.

To help you understand which partners share data, the following is a list of our partners who share data to provide and promote our products and services:

External Service Providers

Reasons for Sharing Data

Examples

To help us provide you with goods, including e-commerce platforms and payment, logistics, delivery, courier, and returns management service providers.

We leverage the help of external agencies to ensure we can provide you with products and services.

To ensure the courier knows where your order is being sent.

We want to always understand you, fully comprehend you, and provide you with the best customer experience, ensuring we can tailor your experience, stay connected, and save you time on the platforms you prefer to use.

To use your previous purchase information and shopping cart data to recommend products to you via social media or email, and notify you when new products are released.

You can choose to log in to our website using external website operators such as Facebook and Student Beans.

To understand the device you use to browse our website to improve your shopping experience.

Anti-fraud agencies.

To help combat fraud, we use anti-fraud tools operated by external companies.

Please verify your personal information when shopping on our website.

Other Third Parties

We may also share your data with:

Other companies within our group;

If we sell a business or asset, or undergo restructuring, reorganization, or otherwise, we will provide your data to the buyer and advisors;

Our legal counsel and other professional advisors, including our auditors.

s;

Credit reference agencies required by credit cards;

Government agencies, regulatory agencies, law enforcement agencies, courts/tribunals, and insurance companies, for which we need to:

Fulfill our legal and judicial obligations;

Exercise our legal rights (e.g., in litigation);

For the prevention, investigation, detection of crime, or prosecution of criminals;

To protect our employees and customers.

Legal Basis for Using Data

We need to process your personal data to establish a legal basis.

We collect and use customers' personal data:

To fulfill our contracts with you (where necessary):

To fulfill our responsibilities and exercise our rights based on contracts with customers or services;

Or
To pursue our legitimate interests, including:

Selling and providing goods and services to our customers;

Promoting, marketing, and advertising our products and services;

Sending personalized promotional messages relevant to your individual customers (including managing loyalty programs);

Identifying and contacting game winners;

Understanding our customers' behavior, activities, preferences, and needs; improving existing products and services, and developing new ones;

Protecting the safety, health, and welfare of customers, employees, and others;

Good corporate governance, accounting, and management, and operational audits. We will comply with our legal and regulatory obligations;

Prevent, investigate, and detect crimes, fraud, or antisocial behavior, and prosecute violations, including cooperating with law enforcement agencies;

Handle customer contacts, inquiries, complaints, or disputes;

Protect the interests of the company, employees, and customers by taking appropriate legal action against criminal acts or breaches of legal obligations;

Handle any legal proceedings or enforcement actions we take;

Fulfill our responsibilities to customers, colleagues, shareholders, and other stakeholders;

Or fulfill our legal obligations, including:

You exercising your rights in accordance with data protection methods;

Complying with legal and regulatory requirements;

Establishing or protecting legitimate rights;

Or, based on your consent, we may send you direct marketing messages, such as via email or text message.

You have the right to withdraw your consent at any time. If consent is the sole legal basis for processing data, we will cease processing the data upon obtaining your consent.

How do we protect your data?

Our controls

funatecase is committed to ensuring the security and safety of your personal data.

Our security measures include:

Data encryption;

Regular cybersecurity assessments of all service providers that may process your personal data;

Regular planning to ensure we can respond to cybersecurity attacks and data security incidents;

Daily penetration testing of systems;

Protecting our IT infrastructure and offices from external attacks and unauthorized access;

Developing internal policies for employees to create data security rules; and

Providing regular training to employees.

How long will we retain your data?

We will not retain your data for longer than necessary for the purposes described in this notice. Different types of information are subject to different retention periods, and our data retention policy specifies how long we typically retain personal data, as well as when these default periods may change.

In short, we need to retain certain records for specific periods of time in accordance with various legal, accounting, and regulatory requirements. Regarding your personal data, we will only retain this data if required by law or regulation or for legitimate organizational purposes. We will not retain your data for longer than necessary to collect it.

International Transfer of Your Data

To provide you with products and services, we may sometimes need to share your personal information outside the European Economic Area (EEA). This typically occurs when the service provider is located outside or outside the EEA. Such transfers are subject to specific data protection provisions.

If we transfer your personal information to the EEA, we will ensure that the transfer complies with data protection laws and that all personal data is secure. Our standard practice is to assess the laws and regulations of the destination country and the practices of relevant service providers, as well as the security measures that should be taken overseas; or, we may use standard data protection terms.

Your Rights

You have the following rights:

The right to know how we process your personal data, which this notice aims to explain;

The right to access our personal data based on your concerns;

The right to request that we update and correct any outdated or incorrect personal data we hold;

The right to object to our consent to send you any personal data, and/or withdraw your consent and opt out. We may send you such information.